Fee type

Marketplaces charge for many separate things and report them under names that vary by channel. The product normalizes all of it into the types below, so a referral fee on one marketplace lands in the same bucket as its equivalent on another and a per-SKU comparison is meaningful.

Two of these are income rather than cost — shipping you collected from the customer is money in, and a reversed fee gives money back — which is why the underlying ledger is signed. Everything you see on screen is already resolved into a cost or a credit, so you never have to reason about the sign.

Referral fee

The marketplace's commission for selling your item, charged as a share of the sale price.

Fulfillment fee

What the marketplace charges to pick, pack, and ship this order on your behalf.

Storage fee

The marketplace's charge for holding your inventory in its warehouse.

Long-term storage fee

An extra charge the marketplace adds once your inventory sits in its warehouse past a set age.

Return-processing fee

What the marketplace charges to receive and process your customer's return.

Advertising fee

What you spent on ads for this item, attributed back to the order it helped sell.

Promotional rebate

A discount the marketplace funded on your behalf, deducted from what you're paid.

Refund administration fee

What the marketplace keeps from its own commission when it processes your refund.

Shipping collected

What the customer paid you for shipping, counted as income on this order.

Shipping cost

What you actually paid a carrier to ship this order.

Shipping commission

The marketplace's cut of the shipping the customer paid you. It only counts against you once your own postage cost is known.

Currency gain or loss

The gain or loss from converting this order's fees into your base currency.

Other fee

A marketplace fee that doesn't fit any category we track separately for you.

A charge no channel maps cleanly onto lands in Other fee rather than being dropped. If that bucket grows large for one marketplace, the fee breakdown for that channel is worth a look.